CarGurus Just Raised the Bar for Price Transparency
Beginning July 14, transparent pricing won't just help build trust. It will determine how visible your inventory is on one of the industry's largest marketplaces.
Four Questions to Ask Before You Buy Another AI Tool
John Coles argues that most AI projects fail long before the technology enters the picture. They fail because teams chase the latest trend instead of solving a real customer problem.
Starbucks is adding thousands of new "coffeehouse coach" positions as part of its ongoing turnaround strategy. The company is hiring 300 coaches this month, with plans to expand the role across most of its 10,000 company-operated U.S. stores.
One Dealer Got Tired of Arbitration. So He Built the Tool He Needed.
After managing arbitration across six Indiana dealerships that source roughly 70% of their inventory through auctions, Baldwin created a single place to file claims, track status updates, and document outcomes. If an arbitration is successful, the vehicle's history stays with the platform, giving future buyers visibility into past issues, repairs, and seller responses.
Amazon-owned Zoox unveiled a redesigned version of its purpose-built robotaxi as it prepares to move from prototype to production. Unlike many autonomous vehicles, the Zoox is built from the ground up for ride-hailing, meaning there's no steering wheel or driver's seat.
🚗 What CDG reminded us about people, AI, and customers
🚙 Our conversation with Yossi Levi went right to the center of dealership operations: marketing, AI, conversion, hospitality, and the people expected to make all of it work.
Connected Dealer Services Relocates Headquarters to Expanded Irvine Facility to Support Continued Growth
New headquarters strengthens CDS' US-based infrastructure and expands capacity for dealer support, training, engineering, fulfillment, and long-term innovation.
Our conversation with Yossi Levi covered everything from marketing and conversion to AI and hospitality. Three themes surfaced repeatedly: dealerships need to invest in people as much as platforms, AI is only as useful as the knowledge it's built on, and the stores creating the best customer experiences are combining hospitality with technology instead of choosing between them.
California's Connected-Car Law Is About More Than Vehicle Sales
The law requires manufacturers to revoke remote vehicle access when presented with qualifying documentation and eventually give drivers the ability to disable location tracking directly from inside the vehicle.
Slate Auto Thinks America Still Wants a Simple Truck
The startup says its electric pickup will start at $24,950 and generate positive gross margins. The truck features hand-crank windows, no built-in radio, a phone mount instead of an infotainment system, and a modular design that allows owners to customize it over time.
