Patrick Janes - Associate VP - vAuto

Summary

Look to Book has been the default way dealers measure appraiser performance for years. But here's the problem: it only tells you how many vehicles your team appraised versus how many you bought. It says nothing about whether those appraisals were actually any good.

That gap is where trades quietly walk out the door.

In this webinar, we'll break down where appraisal processes typically fall apart and what dealers who are actually capturing more trades are doing differently, including:

• Why Look to Book alone gives you an incomplete picture of appraiser performance

• How to bring more accuracy, clarity, and detail into every appraisal offer

• What it looks like to evaluate appraisers on how thoroughly they complete critical appraisal steps

• How to build a "save a deal" cadence that catches trades before they disappear

If you're a dealer who tracks Look to Book and thinks your appraisal process is dialed in, this one's worth 30 minutes.

ASOTU CON is a working summit for automotive retail leaders designing how people, process, and technology operate together.