CBT’s FTC Summit: Bernie Moreno Says Dealers Have a Choice
Senator Bernie Moreno did not speak to dealers like an outsider studying the auto industry. He spoke like someone who has lived the business, knows the pressure, and still believes dealers have a responsibility to clean up their own house.
CBT’s FTC Summit: Why AI Success Depends More on Leadership Than Technology
The panelists discussed agents, guardrails, hallucinations, phone calls, CRM data, pay plans, BDC roles, and customer expectations. Underneath all of it was a simple idea: AI works best when leaders treat it like part of the team instead of a magic button.
CBT’s FTC Summit: What Your Team Says Can Cost You More Than What Your Ads Say
But during CBT News’ Automotive Leadership Summit: Fair Pricing & Compliance, the AI and digital retailing panel pointed toward another risk dealers need to take seriously: the conversations happening after the ad.
CBT News FTC Summit: What Happens After the Compliance Meeting?
By the late morning sessions of CBT News' Automotive Leadership Summit: Fair Pricing & Compliance, the conversation had moved beyond regulatory headlines and legal interpretation. The focus shifted to execution.
CBT's FTC Summit: What Dealers Are Still Waiting to Hear From the FTC
The FTC has made pricing transparency a priority, and the industry is responding. But many dealers are still trying to understand how broad expectations apply to daily retail realities, especially when several parties influence what the customer sees.
CBT's FTC Summit: Why Documentation Became One of the Most Discussed Topics of the Day
Speakers kept returning to the same idea: dealers may know they are trying to do the right thing, but regulators, attorneys, and customers may ask them to prove it later.
CBT's FTC Summit: The Compliance Officer May Be Moving From Nice-to-Have to Necessity
Modern compliance touches nearly every part of the dealership, including advertising, pricing, websites, F&I, social media, vendor relationships, OEM programs, customer complaints, and employee training.
Across the morning sessions, dealers, attorneys, compliance professionals, and NADA representatives seemed largely aligned on the direction of travel. Consumers need clearer pricing. Dealerships need cleaner processes. Advertising and transaction details need to match more consistently.
