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Staying Weird With Brian
Motor Madness and a Pile of News
We know there may be some in this community affected by the sudden news of the Silicon Valley Bank (SVB) yesterday. This is what the ASOTU community was made for. When market forces press in, we push back.
Let us know what you need, fam!
Keep Pushing Back-Paul, Kyle, & Chris
INDUSTRY HIGHLIGHT
Brian Ortega: Making Content, Human Element, and Staying As Weird As You Need To Be
Brian Ortega
So how did you get into the automotive industry?
In 2013 I was unemployed. I was doing some photos and videos kind of sporadically at home. But, you know, collecting unemployment, which was an eye-opener, because I had three boys, two in high school and one elementary at the time, taking care of, and my wife wasn't working.
I got a call from somebody, and they said, "Hey, we worked on a video a few years ago. Do you remember?" He said, "Well, it's not necessarily that, but I work at Valley Hi Toyota. I'm the Social Media Manager. And they're looking for a photographer to take pictures of used cars." My wife said it's a job, and if it doesn't work out, just quit. We were managing at the time, but that's how I got started. Just taking pictures of used cars for a few months, actually.
About 10 years, all at Valley Hi?
Yeah, 10 years this year.
Toyota Todd said, "it's going to be interesting because you have no clue what this industry is about." He was right, but I graduated from UC Santa Barbara with a film studies degree, so I always told the guy who got me the job, "dude, we should do a video of the cars driving through the desert!" Eventually, he started sending me out to make them.
How long was it before you moved into more of like a self-directed role?
I think it was about five or six months.
Before that, I had a contracted position at March Air Reserve Base for American Forces Network. I was doing TV stuff, but it wasn't production stuff. So I worked there for about 13 years and never had room for growth. Coming here, just seeing what automotive does when they recognize talent, you know the cream just rises. Slowly and surely, I just kind of took over that guy's role. I felt bad at the time, but I just saw the opportunity and the room for growth.
So what is it like now? Big team and million-dollar cameras?
It's just Frankie and myself, doing the creative things. He's actually taking over the taking pictures of the used cars, but we're having conversations to maybe get somebody else to take that position. Because, like we said before, we recognize Frankie's importance. Being 23 years old and me being no spring chicken, he knows about the Gen Z group coming up, and his talent is valuable.
We want to reach all groups and ages. We just surpassed 2000 followers on TikTok. One of our videos has up to 1.3 million views. So we just want to have the array of selective creative content out there. The typical commercials that we do, but also trying to venture into the Tick Tock stuff.
Wow! In ten years, I imagine you've become comfortable with the way the platforms and tech change?
First, it was pictures on Facebook of people with their vehicles, that's what I took over, but not being really into cars myself, I just wanted to get the human element. That is still where we are now. Different technology but helping the business with whatever Facebook or YouTube or Periscope live stream we can use to make something fun that grabs people's attention.
It is a team effort. Everybody does what they need for the business. I'm writing commercials and radio ads. I'm doing the graphic design for our billboards. Website content, blog posts, and learning SEO tricks. I even started implementing some ChatGPT.
When somebody walks into Valley Hi Toyota that has seen our commercials, they know we are fun. Everybody gets on board. If our General Manager has the audacity to put makeup on or to dress up as Superman or to, you know, dress up as a cowboy, then darn well, the rest of the team better adapt and be able to welcome any customer, any visitor that sees that that's what we're all about.
All in addition to the commercial!
We've been doing themed commercials every month for seven years now. It's evolving, and we're making sure that we manage our reputation. We're really all in on reviews, whether they're good or bad.
That's why we do these car giveaways. And this year, we're going full blast. We just finished one last month. I had over 6000 entries, and we kept this content contest really short. Usually, we would stretch it out for three months to do a car giveaway. This time, it was just all in February.
It was TV show style. I have local businesses donate prizes. If somebody was watching live, we would ask a question and just have that engagement, that interaction. So it's a win win win, because our viewers win a prize, whether it's pizza or a spa. We gave away gift cards to a bunch of local businesses, and the business wins because we have close to 20,000 followers on Facebook and over 4000 on Instagram.
We love win-win-wins! What are you excited to work on next?
We're talking about doing a podcast.
Because we have some great personalities here at the dealership. I mean, I'm kind of the face. But our GM, our sales manager, our service manager, Jared, our parts manager, Eddie, and even Frankie who does a little podcast himself.
We want to do something that we can feature artists and business owners. I was talking to a Grid Iron pizza shop owner this week. They're out in a base called Fort Irwin. They have a standalone pizza truck, and they're always donating prizes to our live streams.
We want to bring some cameras and catch him throwing some pizza crust or something. Content for him and content for us. We want to make more stuff with the community. Our branding says, "Valley High Toyota, you're a community dealership," and we just want to live up to that moniker!
Nobody expects you to know it all, but we all pick up helpful stuff along the way in life. Do you have any tips or advice for the community?
Don't don't be afraid to be different. You know, go ahead and be weird, especially in this industry.
I mean, you have to stand out. I know it's cliche, but you see the typical posts and forums, and it's just weird now because now it seems forced. So set a goal and have intention with what you're posting. Don't do it just because it's trending. Do it because there's a purpose behind it. You want to have an array of content out there. Don't be afraid to brand yourself, brand the business, and brand your employees.
CONTENT RECAP
Big Week. Lots Of News. Recap Time!
Giphy/NBC
Email Recap:
General Motors announced a cash buyout (to avoid layoffs) for a “majority” of its 58K white-collar US volunteers.
Ford launched an ad campaign for its fake “Man-Only Model,” to highlight to contributions of women in the auto industry.
Honda said it is getting serious about EVs, but has no plan to sunset ICE models.
Mike Terry Auto Group supports the Boys and Girls Club!
Tommy Car helps life families out of houselessness!
Group 1 Automotive brings meals to children in food insecure homes!
Podcasts:
Check out this In The Dirt w/ ASOTU chat we had with Jeffrey Ramsey, Variable Operations Director, Ourisman Automotive Group at NADA.
WANNA PLAY A GAME?
MOTOR MADNESS!
Join us for the first week of MOTOR MADNESS! The indomitable Todd Caputo helped us pick cars for a March Madness-style tournament bracket to see once and for all which car is the people’s choice!
Check our LinkedIn to vote in the polls or reply to this email to let us know what cars we missed!
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