AI gets talked about in two extremes. Either it sounds like magic, or it sounds like noise.
This webinar with Mia gave dealers a much better place to start: what job should AI actually do inside the store?
That framing matters because most dealerships already know where the pressure lives. Phones ring too long. Leads sit too long. Appointments slip. Coaching happens inconsistently. Teams stay busy, but customer expectations keep climbing.
Mia’s framework was simple: AI should serve as coverage, coach, and teammate.
